Patient Bedside TV and Phone Service

Birmingham Women’s Hospital Bedside TV & Phone Service is simple to use!

This bedside touchscreen system is where patients can make and receive Phone calls, Send Text Messages, Watch TV and Interactive Movies, Surf the Internet, Listen to the Radio and Play Games. They can also watch Hospital Information videos and read important information about their stay.
The Bedside TV & Phone Service costs nothing to explore. By simply touching the screen patients can explore the system at no cost, discovering how to use the phone and TV by watching the on-screen help videos and finding out about all the services that are on offer.

The service has been installed as part of the Government’s NHS reform plan, and at no cost to the NHS.

On Site Support
Wehave a team of friendly, dedicated staff, who are on hand 365 days a year toassist patients in getting the most out of the TV & Phone service. If a patient requires help using the system, they simply pick up their phone, press the ‘operator’ button and to talk to one of our Advisors – or look out for them in their ‘orange’ shirts, when they are on their ward rounds.

Personal Bedside Phone
Each Bedside Phone has a unique four digit phone extension number – so if a patient gives their personal bedside telephone number (07006 400 151) plus their extension number to friends and family, they will be able to receive incoming calls direct to their bedside. Patients do not need a TV & Phone Pay Card to receive incoming calls.
Outgoing calls are charged at similar rates to a payphone – from just 10p per minute*

Incoming Calls are charged from 50p per minute (calling party pays)

Entertainment
Our TV offering consists of a wide selection of digital TV channels including BBC1, BBC2, ITV1, C4, C5 plus satellite channels such as ITV 2 & 3, Sky Sports News, UKTV History and many more (regional variations apply). There are FREE TV PREVIEWS for patients to see what is on offer, as well as FREE TV PERIODS each day for the patient, compliments of Premier Bedside. As well as offering a Secure Internet Service to patients, we have the latest interactive blockbuster Movies from United International Pictures, which allow a patient to pause, fast forward and rewind a movie at aytime, should they need to leave their bed or chat with hospital staff. So they’ll never miss a moment.

This page was last modified on Thu Feb 17 2011