Patient Involvement

You are not alone….
Incontinence often leads to social isolation and depression. We actively encourage patient involvement and everyone is welcome to attend our continence patient group which meets every two months.

The Continence Support group has been very successful, with a growing number of patients attending every meeting. The benefit of the group is that it has helped people to express their feelings  andf has helped improve patient’s confidence. It is a great support mechanism as the patient’s offer each other friendship, advice and most importantly a listening ear. Meeting other women with similar problems has removed the stigma incontinence can have.
The support group has provided crucial feedback which has enabled us to make improvements to the service. We have responded to patient comments in an effort to improve our environment. Examples of which are that all windows now have blinds and waiting room chairs have also been replaced.The group have also provided invaluable support in helping to develop patient information leaflets. This is an excellent example of the patient’s involvement in improving their experience.

Some Comments from the Continence Support Group about our service and the Trust.
“It is very welcoming to come into hospital or outpatients. The food is good and the nurses are exceptionally kind."
“Caring team; Helpful advice; Put at ease; Not rushed when you feel distressed."
“A welcoming place for patients with specific bladder problems, including bladder training. The staff and Consultants are very helpful and meet patients’ needs.”
“The friendly staff are very helpful, any questions you have; feel free to ask and you will be answered.
Any time you arrive at the clinics, you will find cleanliness. The team of nurses and doctors are working together with the most happy and friendly of atmospheres.”
"I would like to recommend the Urogynaecology Department at Birmingham Women’s Hospital wholeheartedly. The Team, from receptionists to surgeons are very supportive and do everything they can to help you, and do not give up."
"The hospital is extremely clean and the food of a high standard, far exceeding that of other hospitals. There is information available in print and everything is explained thoroughly at consultations.”

For further information, please contact us on 0121 627 2756

This page was last modified on Fri May 07 2010